Without a doubt I would rate the service 5 out of 5. From the first meeting with Jo where she answered all my questions and went through the options in details until the day of transfer, I felt a lot more comfortable to sign my first mortgage!
Also the sale of my property was all contingent on doing the transfer before July 25th and with Jo’s help she got everything expedited with the bank and the process from valuation to transfer took only 8 working days! No one could believe that a mortgage buyer could get it done that fast.
With that I thank Jo and everyone else at Home matters that supported her to make this work as smooth as it did! I will definitely refer Jo and Home matters to everyone I know.
I would like to take a moment to thank you on the wonderful services provided by the Home matters team. With regards to quality of communication, accuracy of information, turnaround times from client services, knowledge of process & helpfulness, I would rate them all as 5 out of 5.
All my questions and concerns were answered in a prompt and concise manner. I will definitely use the company’s service in the future and will mostly certainly recommend Home matters to my friends and colleagues!
It is me who should thank Arvind and Amrita. Despite an extraordinary complicated case which took months, Arvind and Amrita have shown exceptional patience, dedication, and professionalism.
I would rate you 5 out of 5 in all aspects and will not hesitate to refer your services to friends.
T have managed an excellent deal for us with HSBC that we would not be able to achieve without your help. Without her we would take the rate 3.99% meaning that we would be paying about AED 5’000/- more per year. T have also availed for us lower processing fee from the bank, that saved us another AED 8’500/-, so all together you saved about AED 122’800/-, for the fee of AED 5’000/-. I think that is amazing. And did the coordination with the bank and the agency, R came to the meeting with the bank… The first meeting we had he came to our home, and it was on Saturday… I really appreciate a lot what you did for us and rest assured that I will mention you to many people and highly recommend your services. R is a great guy, I enjoyed meetings with him. You made very good impression on me as well, although we haven’t met in person, but we did speak over the phone couple of times and we exchanged many emails.
My valuation of your service is absolute 5 out of 5. To this I will add that I have had a good feeling about T and R and felt that I was in good hands from the beginning, I appreciate that.
As you know it is a big step for most people to purchase a property in Dubai, T and R has made it a smooth and a relaxed process. I have no problem with recommending your services to others.
Your service is impeccable. Highly recommend dealing with you.
My wife and I would like to express our deepest gratitude for all your efforts in making this property purchase possible. Both T and A have done an amazing job in making this experience as smooth as possible for us.
Again, thank you very much and you can look forward to recommendations and referrals from us.
Many thanks! It has been an absolute pleasure to work with the Home Matters team. Never before has availing a financial service as complex as Mortgage been as easy as it was in this case!
The timely information and the excellent service provided by the team made this transaction seamless and friction-free for me. Kudos to the entire team! Special thanks to the HS’ for helping me out patiently!
T and A’s help has been instrumental in making sure this complex goes a smooth as possible. There were times when the process didn’t go as smoothly as we expected due to banking processes but they’ve help made it less stressful.
Thanks again for your help and I’ll recommend Home Matters to anyone I know going through the buy/remortgage process.
M & B
We are very happy to have chosen Home Matters to support us with the purchase of our first property in the UAE. The team made the entire process smooth and straight forward. You were all so professional and helpful.